What is Amazon Multi-Channel Fulfillment?
Amazon Multi-Channel Fulfillment (MCF) is a third-party logistics (3PL) service that enables businesses to leverage Amazon’s fulfillment network and team of experts to pick, pack, ship, and deliver their orders from off-Amazon channels including brand websites, ecommerce marketplaces, and social media stores.
MCF key benefits:
MCF key benefits:
Provides fast, reliable fulfillment with hundreds of world-class facilities in cities and communities around the globe
Supports fulfillment across any off-Amazon ecommerce channel.
Offers developer tools to integrate and automate MCF.
Why should I build and offer an MCF connector integration?
Many merchants today – especially those that sell on multiple sales channels – are connected to MCF via third-party integrations, built by third-party developers like you. By building and offering an MCF connector integration, you can:
Grow your merchant base
MCF will complement your product offering, enabling your merchants to offer their customers the Amazon fulfillment experience for all their off-Amazon sales channels.
Expand your customer reach with Amazon merchants
If you are serving Amazon merchants or hoping to serve them in the future, an MCF connector integration can help you to offer holistic support for them on and off Amazon.
Get access to new MCF features and updates
Whenever we launch a new feature or product update, we make it available to third-party developers through our public-facing APIs. This makes it easier for you to implement these new features as a part of your MCF connector integrations.
Benefit from dedicated business collaboration and support.
In addition to all of the self-service information available to help you build integrations and get tech support, MCF works with a select group of developers to help propel your growth. You can view the list of the developers that we have been working with here.
Getting started
Integrating with MCF APIs
Why integrate with MCF?
Merchants who are planning to use MCF to fulfill orders from their off-Amazon channels can automate their fulfillment process by connecting their ecommerce or order management system (OMS) and enterprise resource planning (ERP) system with MCF using APIs. merchants can either connect directly with MCF or work with a third-party provider, which develops and manages the integration with MCF on the seller’s behalf.
Benefits of connecting with MCF via APIs
Automation of the order fulfillment process, which has an average “click-to-door speed” of 1.9 days – over 50% faster than other retailers.
(Source: NielsenIQ)
(Source: NielsenIQ)
Automatic order creation using available inventory.
Ability to surface delivery estimates to customers
Ability to build AI/ML models to generate inventory plans.
The option to subscribe to notifications and reports to automate business processes.
Pre-requisites to connect via APIs
Seller Central account in the given marketplace (or Multi-Channel Fulfilment account).
A developer profile.
A developer application with required roles to access MCF APIs.
Application/client credentials.
Helpful resources
